Contact Us

Questions or Comments?

Feel free to contact us with any questions or feedback you may have about AllergieBLOCK or NasalGuard® technology. Remember to check the FAQ page for commonly asked questions & answers.

Call 1-855-NASALGUARD, Monday to Friday 9AM-5PM EST or Email info@NasalGuard.com

Order Inquiries & Tracking

Order confirmation and shipping/ tracking information will be provided to you via email after your order is shipped.

You can track the status of this order, view previous orders and more by signing into your account anytime on www.NasalGuard.com. Or use your tracking number to Track & Confirm with USPS.

For specific questions or help with your order please email info@nasalguard.com or call 1-855-NASALGUARD Monday to Friday between the hours of 9AM and 5PM EST.

Shipping

Before finalizing your order, please review our shipping options and policy.

Once your order has been processed, we normally ship via United States Postal Service (USPS).

See below for the current shipping options we offer*:

Shipping OptionCostDelivery Time
USPS First Class Mail $4.95 USD  
USPS Priority Mail $7.95 USD Estimated delivery within 2-3 business days
USPS Express Mail $19.95 USD Overnight delivery to most US locations
USPS Global Priority Mail $24.95 USD Estimated delivery 6-10 business days, but varies by country

*Shipping charges are calculated per tube.

You will receive a confirmation email once the order has shipped with a tracking number and estimated delivery date*

Check the status of this order by signing into your account on www.NasalGuard.com or use your tracking number to Track & Confirm via USPS.

*Please note that tracking information may not be available immediately and all dates are estimates.

Returns

If for any reason you are not satisfied with NasalGuard AllergieBLOCK, please return the unused portion of your order along with original packing slip to:

NasalGuard - Trutek Corp.
281 East Main St
Somerville, NJ08876

Returns must be received with 30 days of receipt of original purchase. Please keep in mind that, because NasalGuard® AllergieBLOCK® is a preventative topical gel, users should apply AllergieBLOCK as directed for at least 4-5 days before noticing its optimal effects and benefits.

An email confirmation will be sent as soon as credit is issued. Please allow up to 30 days for the credit to appear on your billing statement. Credit will be issued in full for merchandise purchased. The cost of shipping cannot be returned. If you have any questions regarding your return, please email info@nasalguard.com or call 1-855-NASALGUARD Monday to Friday between the hours of  9AM and 5PM EST.

Privacy Policy

Content Disclaimer

Information on this site is provided for informational purposes and is not meant to substitute for the advice provided by your own physician or other medical professional. You should not use the information contained herein for diagnosing or treating a health problem or disease, or prescribing any medication. You should read carefully all product packaging. If you have or suspect that you have any medical problem, promptly contact your health care provider. Customer testimonials are provided for informational purposes only. Customer testimonials reflect the individual customer's results and experiences only and are not verified or endorsed by nasalguard.com. Actual results may vary among users.

Trutek Corp (NasalGuard) is committed to preserving the privacy of our valued customers and visitors to our website. This privacy policy explains how NasalGuard handles your general and personal information.

General Information

NasalGuard collects general information from visitors who browse our website. This general information includes but is not limited to the type of web browser, IP address, and the date and time of the visit. This information does not allow us to personally identify visitors to the NasalGuard website. It is used to allow NasalGuard to better understand site traffic patterns and demographics in order to make the necessary changes to optimize the user experience.

Personal Information

This site does not automatically collect any personal information from visitors. In certain areas of this site, we require that you provide personal information. This information is added to our database so that visitors indicating interest in our products and services may be contacted regarding NasalGuard's software products, services, or other future opportunities. NasalGuard will not sell or otherwise distribute personal information to third parties, except as otherwise set out herein.

This site does not automatically collect any personal information from visitors. In certain areas of this site, we require that you provide personal information. This information is added to our database so that visitors indicating interest in our products and services may be contacted regarding NasalGuard's software products, services, or other future opportunities. NasalGuard will not sell or otherwise distribute personal information to third parties, except as otherwise set out herein.

From time to time we may establish business relationships with other selected companies, persons, or entities who may have products of interest to you. We may share your name, mailing address, and/or e-mail address with such entities, known as our Select Partners to enable such persons or entities to contact you regarding products and services that may be of interest to you. We will only share this information with carefully screened companies so that you may receive future catalogs and/or emails about products and services that may be of interest to you. If you prefer not to have your information shared with third party companies for this purpose, please contact us at: privacy@NasalGuard.com

Opt-out Policy

If you would like your personal information removed from NasalGuard's database, please email privacy@Nasalguard.com. We will make all reasonable efforts to remove personal information, however, it may be possible that some information may remain in visitor access logs, which may or may not contain personally identifiable information. Please also note that your election to opt out may take up to four (4) weeks to process, and we may maintain your information in our "opt out" database to enable us to track and honor your request.

Cookies

The NasalGuard website uses "cookies" - a small data file that is stored by your Web browser on your computer. Cookies enable us to serve our customers better by tracking data in aggregate, such as what customers search on our site, how they navigate. Cookies do not gather personally identifiable data, but do allow us to recognize that you are a returning visitor and remember items that are left in your cart to allow for a more personalized experience.

Cookies can be disabled within your browser, but certain features of the site may not function without cookies.

Security

When you place an order, your personal information and credit card information are encrypted using SSL encryption technology before being processed, making it impossible for your information to be stolen. The Nasal Guard AllergieBLOCK website is fully PCI compliant and dedicated to providing the safest shopping experience possible.

Protection of Children

Consistent with the Children's Online Privacy Protection Act of 1998, we will never knowingly request personally identifiable information from anyone under the age of 13 without prior verifiable parental consent. If we become aware that a subscriber is under the age of 13 and has signed up without prior verifiable parental consent, we will remove his or her personally identifiable information from our files.

Third Party Links

To the extent that the NasalGuard website contains links to third party web sites, we cannot speak to those sites' privacy policies or use of cookies. These links are provided solely for your convenience, and you should check the privacy policies posted on those sites to understand such parties' use of your personal information.

Unsolicited E-mail (SPAM)

Trutek Corp. does not sell or distribute our customer email lists to third parties. Please note that all email that originates from nasalguard.com will contain our full contact information.

If you receive an email from Trutek Corp or NasalGuard which appears suspect, please forward to info@nasalguard.com

Consent

By using our website, you consent to the collection, use, and disclosure of information by nasalguard.com and to the terms of this privacy policy.

Policy Changes

NasalGuard reserves the right to change this privacy policy at any time. If any such changes should occur, NasalGuard will post a revised copy of the privacy policy on this web site.

Terms & Conditions

Products and Content of Site

The materials used and displayed on the Site, including, but not limited to text, software, photographs, graphics, illustrations and artwork, video, music and sound, and names, logos, trademarks and service marks, except where noted, are the property of Trutek Corp or its licensors and are protected by copyright, trademark and other laws. Any such content may be displayed solely for your personal, non-commercial use. You agree not to modify, reproduce, retransmit, distribute, disseminate, sell, publish, broadcast or circulate any such material without the written permission of Trutek Corp.

Inappropriate Material

You are prohibited from posting or transmitting any unlawful, threatening, defamatory, libelous, obscene, pornographic or profane material or any material that could constitute or encourage conduct that would be considered a criminal offense or give rise to civil liability, or otherwise violate any law. In addition to any remedies that we may have at law or in equity, if we determine, in our sole discretion, that you have violated or are likely to violate the foregoing prohibitions, we may take any action we deem necessary to cure or prevent the violation, including without limitation, the immediate removal of the related materials from this Web Site. We will fully cooperate with any law enforcement authorities or court order or subpoena requesting or directing us to disclose the identity of anyone posting such materials.

Third Party Links

From time to time, this Web Site may contain links to Web sites that are not owned, operated or controlled by Trutek Corp or their respective affiliates. All such links are provided solely as a convenience to you. If you use these links, you will leave this Web Site. Neither we nor any of our respective affiliates are responsible for any content, materials or other information located on or accessible from any other Web site. Neither we nor any of our respective affiliates endorse, guarantee, or make any representations or warranties regarding any other Web sites, or any content, materials or other information located or accessible from any other Web sites, or the results that you may obtain from using any other Web sites. If you decide to access any other Web sites linked to or from this Web Site, you do so entirely at your own risk.

Accounts and Passwords

You are responsible for the personal protection and security of any password or username that you may use to access this Site. You are responsible for all direct or indirect damages and liable for all activity conducted on this Site that can be linked or traced back to your username or password. You are obligated to immediately report a lost or stolen password or username to Trutek Corp.

Disclaimer of Site Use

THE SITE IS PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPOSED BY, AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THIS AGREEMENT.

Revisions to these Terms and Conditions

These Terms and Conditions may be revised at any time and from time to time by updating this posting. You should visit this page from time to time to review the then current Terms and Conditions because they are binding on you. Certain provisions of these Terms and Conditions may be superseded by legal notices or terms located on particular pages of this Web Site.

Possible Termination

You or we may suspend or terminate your account or your use of this Web Site at any time, for any reason or for no reason. You are personally liable for any orders placed or charges incurred through your account prior to termination. We reserve the right to change, suspend, or discontinue all or any aspect of this Web Site at any time without notice.